To ensure optimal performance and access the latest updates on the Castaway Cloud website, it's advisable to clear your browser's cache and cookies forCastaway cloud website. Here's how to do this in various browsers:

Google Chrome

  1. while in our Castaway cloud product site https://cloudcastaway.com click on View Site Information icon in the address bar.
  2. Select Site settings
  3. Under Usage, click Delete data

 

Microsoft Edge

  1. In Edge browser, click the Ellipsis icon (three dots) in the upper right corner.
  2. Select Settings from the dropdown menu and type edge://settings/siteData in Edge URL in the address bar.
  3. Type  Cloudcastaway in the search box. Alternatively you can find the website by scrolling the list.
  4. Click on the trash icon next to cloudcastaway site

 

Firefox

  1. while in our Castaway cloud product site https://cloudcastaway.com click on View Site Information, or padlock icon in the address bar.
  2. Select Clear cookies and site data
  3. Confirm by clicking Remove

 

If you’ve tried the above steps and still can't get the latest updates in Castaway Cloud, please reach out to your IT staff for further assistance, as this is not a usual occurrence.

Alternatively, you can try accessing Castaway Cloud using a different browser like Chrome, Edge, or Firefox. Another option is to open Castaway in a private browsing mode, such as Incognito, which doesn't use cache data and may help confirm if the issue is cache-related.