Once you sign up to use Castaway, you will belong to an Organisation (also referred to as "Org"). Your Organisation will likely be your company.
It is important to structure your Organisation well from the start.
The person who will be responsible for your Organisation's Castaway account, management, billing, Castaway access and general commercial relationship with our company, is referred to as the Organisation Owner (also referred to as "Org Owner").
Org Owners are, essentially, super Admins in control of your company's Castaway account. Org Owners can add and remove Administrators (also referred to as "Admins") and Analysts and change roles as required.
Admins can add and remove other Admins and Analysts.
Admins and Analysts can create Projects (also referred to as Files). Admins and Analysts can invite Guests to individual Projects.
Guests are external to the Organisation. Guests can be invited with Active (full access) or Read Only rights. The inviter chooses the Guest's rights prior to sending the invite.
Admins and Analysts can (currently) see and access ALL files/ projects in the Organisation's account unless the project has been deemed Private. We have a Private Projects option where Admins can make certain Projects "private", limiting access to only those who have been invited.
Guests can only see the files they have been invited to. Guests cannot see other files in the Organisation's account.
Please refer to THIS ARTICLE which goes deeper into access and invitation terminology. As mentioned above, the most important thing is to structure your Organisation as you wish to proceed from the start. Reach out to us if we can assist you further.