This article is relevant only to Castaway Desktop users.

It will be necessary for us to phase out Castaway Desktop in the future. There are many reasons for this strategy. The main reason being we have released our SaaS version, which is a market replacement for Castaway Desktop. Technology changes rapidly, affecting maintenance and resources to deliver upgrades. The market has been requesting a SaaS version of Castaway for some time.  We do not currently have a deprecation date and it will depend on a number of factors.

Castaway Cloud is completely SaaS and comes with better modelling capabilities, enhanced features, powerful reporting outputs, improved performance, and a more user-friendly interface. Castaway Cloud will significantly enhance your experience and provide you (and, for advisors, your clients) with even more value.

As part of our company's transition to SaaS, we want to keep you informed about our plans to deprecate Castaway Desktop. While we don't have a specific date for the deprecation at this time, we believe transparency is key, and we want to give you a heads-up about our intentions.

Here are a few key points to keep in mind:

  1. New and Improved Features: The new software comes with a range of features designed to elevate your business modelling experience. We encourage you to explore these enhancements and discover how they can benefit you
  2. Continued Support: Until the deprecation date, we will continue to offer support, updates, and assistance for Castaway Desktop
  3. Stay Informed: We will keep you updated on the deprecation timeline as soon as we have more details. We understand the importance of planning, and we assure you that we will provide you with notice before discontinuing the older version. In the meantime, your Account Manager and our Customer Success team are available to address any questions or concerns you may have

We understand transitions can be challenging, and our team is committed to ensuring a smooth and seamless migration process for you. We will continue to provide support and for both versions of Castaway in the meantime.

We appreciate your understanding and flexibility as we move towards a more advanced and feature-rich software environment. Your satisfaction is our priority, and we are committed to making this transition as smooth as possible for you.